TAP+ Program Assistant

New Job

New

General Support
13 hours ago
Requisition ID
JR0000001244
Employee Status
Regular
Job Level
Individual Contributor
Schedule
Full time
Number of Openings
1
Shift
Any
Job description

Explore a World of Opportunity with the State of Georgia!

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Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! 

Job Title:  

TAP+ Program Assistant

Job Requisition ID:

JR0000001244

Number of Openings:

1

Shift:

Any (United States of America)

Compensation Details:

Job Description:

Columbus Technical College is seeking an individual to serve as a full-time TAP+ Program Assistant located at the Ralph Puckett Center.  This individual will serve as the first point of contact for visitors, students, service members, military spouses, and community members engaging with the center. This position provides administrative and customer service support for TAP+ activities, workforce development programs, and center operations while helping create a welcoming and professional environment. The Program Assistant supports participant intake, scheduling, communications, and recordkeeping activities under the direct of the Director and the program staff. This position is full-time/non-exempt.

Responsibilities:

Reception and Customer Service

  • Welcome visitors and provide positive customer experience.

  • Answer and direct incoming phone calls, emails, and inquiries.

  • Provide general information regarding programs, services, and events.

  • Maintain reception, lobby, and common areas.

  • Assist with visitor sign-in procedures and basic office operations.

  • Provide facility tours to prospective students and visitors as assigned.

Program Support

  • Assist with participant intake and registration processes.

  • Schedule appointments, workshops, orientations, and meetings.

  • Maintain participant files and program records.

  • Track attendance and assistance with data entry activities.

  • Prepare materials for classes, workshops, and events.

  • Conduct follow-up communications with participants regarding appointments and program requirements.

Administrative Support

  • Provide administrative assistance to the Director and staff.

  • Maintain calendars and schedule meetings as requested.

  • Assist with preparation of correspondence, reports, and presentations.

  • Order and maintain office supplies and program materials.

  • Support event setup, registration, and logistics for workshops and community events.

Communication and Data Management

  • Maintain accurate participant and inquiry records in designated system

  • Assist with data collection and reporting activities.

  • Respond to routine inquiries from students, service members, and community partners.

  • Ensure timely and professional communication with stakeholders.

Minimum Qualifications:

  • Associate's degree in business administrative technology *and* One (1) year of work-related experience

-OR-

  • A high school diploma *and* Two (2) years related work experience

Salary/Benefits:

Salary is commensurate with education and experience. Benefits include state holidays, annual leave, and sick leave, State of Georgia Retirement, Health and Flexible Benefits Program.


​​​​​​​Please note: If you are a current retiree of the State of Georgia Teachers Retirement System (TRS) or Employee’s Retirement System (ERS), you must contact your retirement system prior to working for Columbus Technical College and verify your eligibility to work and the work hour limitations. Failure to comply with the retirement system’s requirements may cause a delay or stoppage of your retirement pay.  Upon hire, you must notify Columbus Technical College Human Resources Department of your retirement status.

Employment Policy:

Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Columbus Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institution’s ability to achieve its mission and strategic priorities in support of student success.

For nondiscrimination information, please contact:

All coordinators can also be reached at Columbus Technical College, 928 Manchester Expressway, Columbus, Georgia 31904-6572.

Minimum Qualifications:

Associates degree in Business Administrative Technology *and* One (1) year of related work experience - -OR - -High school diploma or equivalent *and* Two (2) years of related work experience.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.